Japanese Customer Support Agent - Lisbon

Cross Border Talents · Lisbon, Lisbon

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Company
Cross Border Talents
Location
Lisbon, Lisbon
Employment type
Full-time
Posted
July 28, 2021

About this job

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands. Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.…

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Most-requested skills in Portugal

Based on 242 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting58% of postings
  • Communication42% of postings
  • CRM29% of postings
  • English19% of postings
  • Live Chat14% of postings
  • German12% of postings
  • Ticketing4% of postings
  • Jira2% of postings
Customer Support skills

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