Customer Service Operator - Swedish Speaker - Lisbon Portugal

Cross Border Talents · Lisbon, Lisbon

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Company
Cross Border Talents
Location
Lisbon, Lisbon
Employment type
Full-time
Posted
July 28, 2021

About this job

Our client born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Their work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to them, which is why they offer their team members opportunities to develop and advance professionally and personally. ABOUT YOUR ROLE: ✓ Provide an excellent customer service from day one ✓ Assist with client’s queries & issues regarding the brand you are representing ✓ Manage clients’ portfolios & keeping track of all information - Ensure a positive experience throughout the customer’s journey ✓ To be the point of contact before and after purchases (payment questions, modifying delivery dates, handling requests and…

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Most-requested skills in Portugal

Based on 243 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting58% of postings
  • Communication42% of postings
  • CRM28% of postings
  • English19% of postings
  • Live Chat14% of postings
  • German12% of postings
  • Ticketing4% of postings
  • Jira2% of postings
Customer Support skills

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