Health Services Support Agent with French

About this job

Join a global leader in insulin delivery and diabetes technology. We design, manufacture, and sell advanced automated insulin delivery systems that ease the burden of diabetes management, creating new possibilities for patients, their loved ones, and healthcare providers. Key Responsibilities: Provide exceptional customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets. Deliver technical support and troubleshooting for medical diabetes devices and accessories. Assist patients with product usage through multichannel support (calls, email, chat, SMS). Manage order intake, renewals, and documentation in compliance with guidelines. Apply active listening and empathy in sensitive situations.…

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Most-requested skills in Portugal

Based on 243 Portugal vacancies that list requirements, these are the skills employers ask for most often.

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