Tech Support Agent - Italian Speakers

About this job

🌍 We are offering a work opportunity as a Tech Support Agent. Our client is a leading manufacturer in drone business. Joining this Team you will be: - Responsible for providing Multilingual presales consultation services to users through various channels such as phone, online, and email. - Responsible for providing users professional solutions of presales inquiries, including purchase recommendation and order related issue like invoice, stock-checking, shipping status, logistics exception etc.; - Properly handle customer complaints and comfort customer's emotions, establish good communication with users, and enhance user experience; - Responsible for collecting and analyzing user feedback to optimize existing products and service processes; - Responsible for collaborating with other team…

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Most-requested skills in Portugal

Based on 243 Portugal vacancies that list requirements, these are the skills employers ask for most often.

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• English19% of postings
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