French Customer Advisor - Lisbon - LIS1
Cross Border Talents · Lisbon, Lisbon
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- Company
- Cross Border Talents
- Location
- Lisbon, Lisbon
- Employment type
- Full-time
- Posted
- August 23, 2021
About this job
Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions
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Most-requested skills in Portugal
Based on 295 Portugal vacancies that list requirements, these are the skills employers ask for most often.
- Troubleshooting56% of postings
- Communication43% of postings
- CRM27% of postings
- English20% of postings
- Live Chat14% of postings
- German11% of postings
- Ticketing4% of postings
- Zendesk3% of postings
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