Customer Care Specialist
Luke Recruitment · Rotterdam, South Holland
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- Company
- Luke Recruitment
- Location
- Rotterdam, South Holland
- Employment type
- Full-time
- Posted
- October 29, 2026
About this job
Jouw impact als Customer Care Specialist Als Customer Care Specialist bij PowerD zorg je ervoor dat berijders van elektrische auto's zorgeloos kunnen thuisladen. Je bent hun eerste aanspreekpunt en begeleidt hen bij alles wat komt kijken bij het laadproces, van de installatie van een laadpaal tot het oplossen van laadproblemen en vragen over laadkostenvergoedingen. Je behandelt uiteenlopende klantvragen via telefoon, e-mail en WhatsApp. Sommige vragen kun je direct beantwoorden, terwijl andere meer onderzoek en afstemming vragen. Je verdiept je in de situatie, analyseert gegevens en zoekt naar de oorzaak van problemen. Daarbij schakel je regelmatig met collega's, installateurs en leasemaatschappijen om tot een passende oplossing te komen.…
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Customer Support salaries in the Netherlands
Based on 182 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in the Netherlands
Based on 404 Netherlands vacancies that list requirements, these are the skills employers ask for most often.
- Communication76% of postings
- English22% of postings
- Troubleshooting19% of postings
- CRM14% of postings
- Live Chat4% of postings
- German4% of postings
- Salesforce3% of postings
- Ticketing3% of postings
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