Guest Experience Manager Season 2027 - Hotel Splendido, a Belmond Hotel Portofin
Belmond · Portofino, Metropolitan City of Genoa
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- Company
- Belmond
- Location
- Portofino, Metropolitan City of Genoa
- Posted
- October 12, 2026
About this job
We are looking for the next season 2027 a Guest Experience Manager to join our team. The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/She will Report to the Rooms Division Manager Main duties & responsibilities: Responsible for assisting in the day to day running of the hotel in all front of the house departments according to the Company policies, standard and procedures, maintaining high standards at all times; Responsible for a warm welcome to our guests while ensuring they are satisfied, assisted and guided throughout their stay exceeding their expectations; Analyse customer feedback and suggest strategies to continuously improve overall rating; Main contact and…
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