Italian Tech Support and Customer Care Specialist - Athens, Greece

About this job

If you appreciate flawless design, innovation, and devices that have completely changed how the world communicates, this is the job for you. We are looking for young-at-heart, tech-friendly Italian speakers to relocate to Athens, Greece. You will join a premium customer care project, assisting users of a world-renowned luxury tech brand. Bring your passion for communication, and we will give you a sun-soaked international career. What You'll Do (The Day-to-Day) As a Customer Expert, you will manage inbound consumer requests from the Italian market across phone, email, and live chat channels. Scripted Sales Support: Walk customers through their options when they are trying to decide which device to buy, using structured processes to successfully seal the transaction.…

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Most-requested skills in Italy

Based on 126 Italy vacancies that list requirements, these are the skills employers ask for most often.

• Communication57% of postings
• CRM35% of postings
• English33% of postings
• Troubleshooting26% of postings
• Live Chat11% of postings
• Ticketing6% of postings
• German6% of postings
• SLA4% of postings

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