Claims & Customer Service Associate (M/F)
AXA · MILANO
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- AXA
- Location
- MILANO
- Employment type
- Full-time
- Posted
- October 23, 2026
About this job
A new job opportunity in AXA Partners Italy. We are looking for a CLAIMS & CUSTOMER SERVICE ASSOCIATE based in Milan. Type of contract: Temporary Schedule: Full Time Reporting to the Claims Team Leader or Claims Manager the Claims and Customer Service Associate is responsible to handle Claims, calls, and day to day Back Office activities like to index inbound claims documentation, execute controls and perform administrative duties to keep AXA and our Partners systems in synchrony. The Claims & Customer Service Associate will have to demonstrate strong performance: Provide good service to customers (Junior, EXP, Master) Achieve and surpass customer expectations (Junior, EXP, Master) Act as a point of reference for colleagues (Master) Champion and support change (Master) Act as a point of…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Italy
Based on 103 Italy vacancies that list requirements, these are the skills employers ask for most often.
- CRM50% of postings
- Communication49% of postings
- Troubleshooting39% of postings
- Live Chat22% of postings
- English20% of postings
- Ticketing9% of postings
- Salesforce5% of postings
- Zendesk4% of postings
Similar jobs
- Growth & Customer Experience - Stage · Treatwell
- Customer Success Manager - Automotive industry · MotorK
- Junior Customer Operations Assistant - Categorie Protette L.68/99 · Intertek
- Junior Customer Care Operations - Categorie Protette L.68/99 · Intertek
- Customer Operations Service SMA/Neuromuscular · Novartis
- IT Operations & Support · Webranking
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card