Outside Service Providers Support Group Director

UPS · IT - MILANO DISTRICT OFFICE (ITMDO)

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
UPS
Location
IT - MILANO DISTRICT OFFICE (ITMDO)
Posted
September 5, 2026

About this job

JOB DESCRIPTION Outside Service Providers Support Group Director Location: Milan, Via Fantoli, Italy (On-site) The Outside Service Providers Support Group (OSPSG) Director is responsible for the ongoing development, implementation, and management of OSPs within a country. The role acts as the primary liaison between the company and external vendors, ensuring that all contracted services are delivered according to agreed standards, timelines, and budgets. This position manages the processes of operations including procurement vendor relations, contract administration, and guidance of future business opportunities. The OSPSG Director manages others within the department.

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Italy

Based on 126 Italy vacancies that list requirements, these are the skills employers ask for most often.

  • Communication57% of postings
  • CRM35% of postings
  • English33% of postings
  • Troubleshooting26% of postings
  • Live Chat11% of postings
  • Ticketing6% of postings
  • German6% of postings
  • SLA4% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free