Customer Care Specialist in Greece - Italian speaking

Next Job Abroad · Florence, Metropolitan City of Florence

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Company
Next Job Abroad
Location
Florence, Metropolitan City of Florence
Employment type
Full-time
Posted
May 21, 2026

About this job

We're looking for Italian speakers for several different projects right now! Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too! What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets

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Most-requested skills in Italy

Based on 126 Italy vacancies that list requirements, these are the skills employers ask for most often.

  • Communication57% of postings
  • CRM35% of postings
  • English33% of postings
  • Troubleshooting26% of postings
  • Live Chat11% of postings
  • Ticketing6% of postings
  • German6% of postings
  • SLA4% of postings
Customer Support skills

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