Italian-speaking Customer Service Agent in Athens, Greece

Next Job Abroad · Rome, Metropolitan City of Rome Capital

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Company
Next Job Abroad
Location
Rome, Metropolitan City of Rome Capital
Employment type
Full-time
Posted
May 8, 2026

About this job

Ready to take your career abroad and gain global experience while living under the Greek sun? Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability. What you will do: Handle tickets, following support procedures and policies. Communicate with customers via chat & e-mail, following support procedures and policies. Follow specified workflows for incident identification, escalation, resolution and closure. Track and follow cases to ensure they closed in an efficient and timely manner. Apply a content policy to digital content and execute handling procedures with consistency.…

This is a short summary.

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Most-requested skills in Italy

Based on 125 Italy vacancies that list requirements, these are the skills employers ask for most often.

  • Communication58% of postings
  • CRM34% of postings
  • English34% of postings
  • Troubleshooting26% of postings
  • Live Chat11% of postings
  • Ticketing6% of postings
  • German6% of postings
  • SLA4% of postings
Customer Support skills

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