Italian Customer Service Agent - Automotive Department - Remote from Greece
Mercier Consultancy · Castelmola, Metropolitan City of Messina · Remote-friendly
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- Company
- Mercier Consultancy
- Location
- Castelmola, Metropolitan City of Messina
- Employment type
- Full-time
- Posted
- July 6, 2026
About this job
Whether you're an experienced customer service professional or looking for your next career move, this is your chance to work with a globally recognised automotive brand in a dynamic, multicultural environment. About the Role As a Customer Service Representative, you will be the first point of contact for customers, providing high-quality support via phone, email, and chat. You will assist with vehicle-related inquiries, connected services, warranties, roadside assistance, after-sales support, and general customer questions while ensuring every interaction reflects excellence in customer care. Key Responsibilities Provide exceptional customer support through phone, email, and live chat. Assist customers with vehicle information, digital services, warranties, and after-sales inquiries.…
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Most-requested skills in Italy
Based on 103 Italy vacancies that list requirements, these are the skills employers ask for most often.
- CRM50% of postings
- Communication49% of postings
- Troubleshooting39% of postings
- Live Chat22% of postings
- English20% of postings
- Ticketing9% of postings
- Salesforce5% of postings
- Zendesk4% of postings
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