Senior Specialist, Product Management
Mastercard · Dublin 18
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- Company
- Mastercard
- Location
- Dublin 18
- Employment type
- Full-time
- Posted
- October 9, 2026
About this job
Title and Summary Senior Specialist, Product Management Overview This role provides Tier 1 and Tier 2 product support across Monday.com and Aha! users across Mastercard, ensuring seamless onboarding, issue resolution, customer engagement, and vendor coordination. You will work closely with engineering, product, vendor teams, and customers to maintain operational excellence, rollout tool enhancements and drive adoption of Monday.com and integrated tools across the Agile Work Management Tools ecosystem. Role • Serve as the primary contact for Monday.com and Aha! support, handling Remedy tickets, onboarding queries, user escalations and vendor management.…
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