Service Management Lead
Glanbia · Kilkenny, KK, IE
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- Company
- Glanbia
- Location
- Kilkenny, KK, IE
- Posted
- July 10, 2026
About this job
Service Management Lead Glanbia Management Services Limited Join this dynamic team focused on delivering better nutrition for every step of life’s journey. The Opportunity The Service Management Lead is responsible for overseeing the end-to-end governance and performance of IT Service Management and Service desk (ITSM) processes, working closely with partner services to effectively deliver service management across Glanbia. Primary responsibilities for this role will include: Defines and maintains the overall strategy for Service management and Service desk processes, ensuring alignment with wider business and IT priorities. Manages a small team to drives the ITSM tooling alongside the Service Management Manager and Analyst, including integration and automation across ITSM tools and platfo…
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