Sr Service Management Manager
Glanbia · Citywest Business Campus, IE, D24 PE08
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- Company
- Glanbia
- Location
- Citywest Business Campus, IE, D24 PE08
- Posted
- July 3, 2026
About this job
Senior Manager- SSC Service Excellence Glanbia Enterprise Solutions (GES) Join this dynamic team focused on delivering better nutrition for every step of life’s journey The Opportunity We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whi…
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