Fund Administration Client Service Manager

About this job

The role is an individual contributor role that sits within the Irish Fund Administration Client Service Team reporting to the Divisional Manager for Client Service and will involve the successful candidate acting as the lead contact for clients serviced out of Luxembourg Fund Administration Main Duties: Be the face of Northern Trust to our external and internal partners for Luxembourg clients. Oversight of day to day delivery of all Luxembourg FA services to the client and the underlying Investment Managers. This will involve management of communication for service delays and issues, ensuring KPI’s and SLA’s are within guidelines. Where service levels slip below required standards ensuring adequate remediation is put in place.…

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