Manager, Technical Support

About this job

As a Manager, Technical Support based in our Dublin hub, you will be at the forefront of the Gong leadership experience, enabling your team to create #ravingfans by providing an exceptional and consultative support experience for our global customer base. You will empower your team to be proactive, innovative, and strategic problem-solvers in a fast-paced, high-volume environment. This role is about more than just managing queues; it's about building a scalable function that delights customers long-term, supporting our external vendor operations, and achieving operational excellence across diverse tiers of technical support. THE ROLE We are looking for an experienced, dynamic, and resilient Manager, Technical Support to lead and grow our support team based in Dublin.…

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