Engineering Manager - AI Helpdesk
Fin · Dublin
Don’t apply blind. See how your CV matches Engineer first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Fin
- Location
- Dublin
- Posted
- August 15, 2023
About this job
Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Ireland
Based on 156 Ireland vacancies that list requirements, these are the skills employers ask for most often.
- Project Management65% of postings
- Lean15% of postings
- Quality Assurance13% of postings
- CAD13% of postings
- PLC9% of postings
- AutoCAD8% of postings
- Six Sigma7% of postings
- SAP6% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card