Senior Engineering Manager, Customer Agent

Fin · Dublin

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Company
Fin
Location
Dublin
Posted
April 20, 2026

About this job

Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. What will you do? You’ll own strategically significant work streams end-to-end.

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Most-requested skills in Ireland

Based on 156 Ireland vacancies that list requirements, these are the skills employers ask for most often.

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Engineer skills

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