ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Version 1 · Dublin, County Dublin

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Company
Version 1
Location
Dublin, County Dublin
Employment type
Full-time
Posted
September 17, 2026

About this job

Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst.

This is a short summary.

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