Complaints, Case Management and High Profile Escalations Analyst
Uisce Eireann · Cork/Dublin
Don’t apply blind. See how your CV matches Data Analyst first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Uisce Eireann
- Location
- Cork/Dublin
- Posted
- September 9, 2026
About this job
Customer Operations develop, deliver, and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Customer Service team will be accountable for managing and providing efficient and optimal customer service via a range of channels. This includes development and management of differentiated customer channels through which customers can engage with Uisce Éireann, providing contact and complaints management services to Domestic, Mixed Use, Small to Medium Enterprise (SME) customers and to Industrial…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Ireland
Based on 152 Ireland vacancies that list requirements, these are the skills employers ask for most often.
- SQL41% of postings
- Python38% of postings
- Excel36% of postings
- Statistics26% of postings
- Machine Learning20% of postings
- Power BI18% of postings
- ETL14% of postings
- Snowflake12% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card