Product Support Representative - temporary mission

Roche · Ireland

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Roche
Location
Ireland
Employment type
Full-time
Posted
September 10, 2026

About this job

The Position The Position Please note that this is a temporary mission for initial 12 months contract with a possibility to extend. The Opportunity: You as the Product Support Representative are responsible for the installation, maintenance, and seamless operation of Roche Information Solutions Portfolio (RIS, e.g. including navify POC Operations, navify LAB Operations, navify LAB Advantage, Digital Pathology etc.). You ensure optimal system performance and high-quality user experience through regular upgrades and proactive technical support. By collaborating closely with customers, you optimize the diagnostic performance of Roche instruments, reagents, and systems.

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Ireland

Based on 161 Ireland vacancies that list requirements, these are the skills employers ask for most often.

  • Communication83% of postings
  • English30% of postings
  • Troubleshooting26% of postings
  • CRM13% of postings
  • Salesforce6% of postings
  • Zendesk6% of postings
  • German6% of postings
  • Ticketing5% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free