2nd Level Supporter / IT-Systemadministrator (m/w/d)
YourNetwork · Michael Marzahn · Hamburg
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- Company
- YourNetwork · Michael Marzahn
- Location
- Hamburg
- Posted
- September 23, 2026
About this job
Das erwartet dich bei uns Du willst nicht nur Tickets abarbeiten, sondern echte IT-Probleme lösen und Systeme stabil betreiben? Dann bist du bei uns richtig! Du bist die technische Schaltzentrale zwischen unseren Kunden und den komplexen IT-Herausforderungen des Alltags. Als 2nd Level Support Engineer analysierst du, löst du und betreust du — mit Köpfchen, Erfahrung und echtem Engagement. Aufgaben Deine Aufgaben Support & Troubleshooting: Bearbeitung komplexer Tickets aus dem 1st Level — Netzwerk, Server, M365, VPN, Firewall & mehr. Fehleranalysen mit modernen RMM- und Monitoring-Tools. Eigenverantwortliche Fehlerbehebung Systemadministration: Betreuung von Windows Server, Linux, Microsoft 365, Azure, Hyper-V/Proxmox, Benutzerverwaltung, Patchmanagement, Backup-Kontrolle und Monitoring…
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Customer Support salaries in Germany
Based on 117 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.
- German76% of postings
- English64% of postings
- Communication64% of postings
- Ticketing16% of postings
- Troubleshooting10% of postings
- CRM9% of postings
- Salesforce4% of postings
- Jira3% of postings
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