Head of Customer Success and Implementation, Europe
Open · Germany · Remote-friendly
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- Company
- Open
- Location
- Germany
- Employment type
- Full-time
- Posted
- July 5, 2026
About this job
The company Open is building the AI that answers when it matters most — the complete customer communication engine that leading enterprises trust for their hardest, highest-stakes conversations. If you live in Europe, there's a good chance our AI has already helped you. Companies like MoneyGram, Mollie, TicketSwap, Viva.com, More.com, Trunkrs, and FareHarbor (a Booking.com company) rely on Open to handle millions of customer interactions — at a 77% average automation rate and 99%+ accuracy, priced on outcomes rather than seats. We're backed by Y Combinator, Pioneer Fund, and Spacetime, and we focus on large enterprises with the most sophisticated support needs. The role It begins hands-on and grows into a team you will build and lead.…
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Customer Support salaries in Germany
Based on 124 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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