Senior Technical Support Specialist (m/f/x)

About this job

Your Impact Location: Munich, Germany (Hybrid: 3 days/week in-office) Team: IT and Security Operations As a Technical Support Specialist on the IT and Security Operations Team, you will serve as a responsive problem solver and technical subject-matter expert for our colleagues, in support of security operations, and as a collaborative member of a global team. This includes having a sharp focus on responsive communications, ownership, and advanced technical knowledge. You will: Global & Local IT Support: Provide responsive, senior-tier technical support and ITSM for employees in Munich and globally. Act as the escalation point for highly complex technical issues and suspected security concerns. Employee Lifecycle & Device Management: Ensure seamless employee onboarding and offboarding.…

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Customer Support salaries in Germany

Based on 137 postings that disclose pay.

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Most-requested skills in Germany

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• German74% of postings
• Communication66% of postings
• English62% of postings
• Ticketing17% of postings
• CRM9% of postings
• Troubleshooting8% of postings
• Salesforce5% of postings
• Jira3% of postings

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