Application Support Specialist (H/F)

E-Capinfo · Lissieu

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
E-Capinfo
Location
Lissieu
Posted
October 18, 2026

About this job

Tu respires la tech, tu aimes résoudre des galères et tu veux voir ton impact au quotidien? Capinfo recrute un·e Technicien·ne Support Applicatif (H/F). Équipe à taille humaine, ambiance saine, users en France & à l’international. Tu viens pour le support, tu restes pour l’adrénaline des “c’est bon, ça remarche!” ✨ Vos missions Prendre en main les tickets (prioriser, piloter, fermer proprement) Trouver la cause (repro, logs, tests) et résoudre en N1 Escalader intelligemment quand il faut (et suivre jusqu’au fix ) Valider avec l’utilisateur (qualité > quantité) Écrire clair: KB, how-to, tips qui servent vraiment Préparer/maîtriser le matos (déploiements, MAJ, checks) Coordonner les interventions terrain (et ne rien laisser au hasard) Vos compétences Tu communiques simple, net, efficace (et…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Median salarygross / year
€42,500
€33,500Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 955 Germany vacancies that list requirements, these are the skills employers ask for most often.

  • German76% of postings
  • English64% of postings
  • Communication64% of postings
  • Ticketing15% of postings
  • Troubleshooting10% of postings
  • CRM9% of postings
  • Salesforce4% of postings
  • Jira3% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free