Senior Customer Success Architect, CEUR
GitLab · Austria; Remote · Remote-friendly
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- Company
- GitLab
- Location
- Austria; Remote
- Posted
- October 13, 2026
About this job
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook. What You’ll Do Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives Know the GitLab…
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Customer Support salaries in Germany
Based on 117 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 955 Germany vacancies that list requirements, these are the skills employers ask for most often.
- German76% of postings
- English64% of postings
- Communication64% of postings
- Ticketing15% of postings
- Troubleshooting10% of postings
- CRM9% of postings
- Salesforce4% of postings
- Jira3% of postings
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