Director, Customer Success & Service
Oni · Oxford (On-site)
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- Company
- Oni
- Location
- Oxford (On-site)
- Posted
- October 12, 2026
About this job
Join ONI and Explore the Boundaries of Scientific Discovery! At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualise, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge. Own the post-sale customer experience and build a scalable Customer Success & Service organisation that maximizes system uptime, customer adoption, service-contract renewal, and long-term customer value. Responsibilities Lead field service engineers, customer-support, and support-field applications specialists across the installed base.…
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Customer Support salaries in Germany
Based on 117 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 955 Germany vacancies that list requirements, these are the skills employers ask for most often.
- German76% of postings
- English64% of postings
- Communication64% of postings
- Ticketing15% of postings
- Troubleshooting10% of postings
- CRM9% of postings
- Salesforce4% of postings
- Jira3% of postings
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