Director, Customer Success EMEA (Southern and Central Europe)

Onestream · Germany

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Company
Onestream
Location
Germany
Posted
October 4, 2026

About this job

The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated regions becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal.…

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Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Median salarygross / year
€42,500
€33,500Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.

  • German76% of postings
  • English64% of postings
  • Communication64% of postings
  • Ticketing16% of postings
  • Troubleshooting10% of postings
  • CRM9% of postings
  • Salesforce4% of postings
  • Jira3% of postings
Customer Support skills

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