Customer Service Executive

About this job

£18m annual revenue, including £9m ARR Over 1 million companies formed Certified B Corp and Carbon Neutral Business Forecast to grow 5x–10x over the next three years The Role The Customer Service Executive is part of our Customer Service Team and reports to the Head of Customer Services. You'll be the voice of 1st Formations for founders and business owners, supporting them by phone, live chat and email. You'll answer their questions, resolve their issues and give them a smooth experience from start to finish. This role suits someone with solid customer service experience who does well in a fast-paced, multichannel environment. You should enjoy solving problems and care about getting things right for the customer the first time.…

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Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• English64% of postings
• Communication64% of postings
• Ticketing16% of postings
• Troubleshooting10% of postings
• CRM9% of postings
• Salesforce4% of postings
• Jira3% of postings

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