Team Lead Technical Support - Product (x/f/m)
Doctolib · Berlin HQ
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- Company
- Doctolib
- Location
- Berlin HQ
- Employment type
- Contract
- Posted
- November 3, 2025
About this job
Mach digitale Gesundheitslösungen zum verlässlichen Teil des Praxisalltags. Wenn technische Fragen den Praxisalltag bremsen, zählt jede gute Lösung. Als Team Lead Technical Support - Product (x/f/m) führst Du ein kompetentes Team von Support Engineers, das komplexe Anliegen rund um unsere Softwarelösungen löst und aus wiederkehrenden Supportfällen bessere Abläufe und nachhaltiges Wissen macht. Gemeinsam mit Deinem Team gestaltest Du Strukturen und Prozesse, entwickelst AI-gestützte Supportansätze weiter und machst aus wiederkehrenden Problemen nachhaltige Verbesserungen. Dabei hast Du den Gestaltungsspielraum, Führung, Technologie und die tägliche Realität unserer Kund:innen zusammenzubringen.…
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Customer Support salaries in Germany
Based on 117 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 967 Germany vacancies that list requirements, these are the skills employers ask for most often.
- German76% of postings
- English65% of postings
- Communication64% of postings
- Ticketing15% of postings
- Troubleshooting10% of postings
- CRM10% of postings
- Salesforce4% of postings
- Jira3% of postings
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