Customer Care Back Office Advisor (m/f/d)
Westwing GmbH · Munich Office
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- Company
- Westwing GmbH
- Location
- Munich Office
- Employment type
- Full-time
- Salary
- EUR 507
- Posted
- September 24, 2026
About this job
JOIN OUR TEAM As a Customer Care Back Office Advisor, you are part of the team that supports the everyday customer experience at Westwing. You will work behind the scenes to support customer inquiries, resolve issues, and make sure every customer receives efficient, helpful, and solution-oriented support throughout their journey. Your day-to-day work covers a wide range of customer care topics across the different markets in which Westwing operates, from product and payment-related questions to delivery topics, returns, and collections. You will work closely with our Front Office team and external partners to coordinate solutions, ensure customer concerns are addressed effectively, and help deliver the best possible outcome in a timely manner.…
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