Customer Service Specialist

Pergolux · Berlin | DACH Team

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Company
Pergolux
Location
Berlin | DACH Team
Posted
September 22, 2026

About this job

Als Mitarbeiter Kundenservice (m/w/d) bist du ein zentraler Ansprechpartner innerhalb unseres internationalen Support-Teams bei PERGOLUX und betreust unsere Kunden im DACH-Raum über Telefon, E-Mail und Chat. In dieser Rolle übernimmst du die eigenverantwortliche Bearbeitung komplexer Kundenanfragen, löst technische Problemstellungen und optimierst kontinuierlich interne Support-Prozesse, um eine nachhaltige Kundenzufriedenheit und Markenbindung sicherzustellen. Bei PERGOLUX leben wir die Werte Integrität, Ehrgeiz, Innovation, Bescheidenheit, Wertschätzung und Zusammenhalt – gemeinsam bringen wir skandinavisch inspiriertes Outdoor-Design in einem dynamischen, wachstumsorientierten Umfeld zu Kunden weltweit.…

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Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Median salarygross / year
€42,500
€33,500Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.

  • German76% of postings
  • English64% of postings
  • Communication64% of postings
  • Ticketing16% of postings
  • Troubleshooting10% of postings
  • CRM9% of postings
  • Salesforce4% of postings
  • Jira3% of postings
Customer Support skills

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