Customer Service Specialist
Pergolux · Berlin | DACH Team
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Pergolux
- Location
- Berlin | DACH Team
- Posted
- September 22, 2026
About this job
Als Mitarbeiter Kundenservice (m/w/d) bist du ein zentraler Ansprechpartner innerhalb unseres internationalen Support-Teams bei PERGOLUX und betreust unsere Kunden im DACH-Raum über Telefon, E-Mail und Chat. In dieser Rolle übernimmst du die eigenverantwortliche Bearbeitung komplexer Kundenanfragen, löst technische Problemstellungen und optimierst kontinuierlich interne Support-Prozesse, um eine nachhaltige Kundenzufriedenheit und Markenbindung sicherzustellen. Bei PERGOLUX leben wir die Werte Integrität, Ehrgeiz, Innovation, Bescheidenheit, Wertschätzung und Zusammenhalt – gemeinsam bringen wir skandinavisch inspiriertes Outdoor-Design in einem dynamischen, wachstumsorientierten Umfeld zu Kunden weltweit.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Customer Support salaries in Germany
Based on 117 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.
- German76% of postings
- English64% of postings
- Communication64% of postings
- Ticketing16% of postings
- Troubleshooting10% of postings
- CRM9% of postings
- Salesforce4% of postings
- Jira3% of postings
Similar jobs
- Support & Kundenbetreuung (m/w/d) · PC CADDIE AG
- Managing Consultant (m/w/d) Power BI, Customer Success mit Entscheidungsbefugnis · Weiler Consult GmbH
- Customer Success Manager (m/f/d) · praxipal
- Customer Service (Rechnungen & Zahlungen) (m/w/d) in einem Healthcare-Start-up – 20 Std./Woche · PatientFirst Fertility
- Customer Service Advisor · iwoca Deutschland
- Senior Learning Consultant/ Customer Success Manager ( f/m/d) · Bots and People Product GmbH
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card