Customer Service Representative (German-speaking)

Via · Remote - Germany · Remote-friendly

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Company
Via
Location
Remote - Germany
Posted
April 7, 2026

About this job

As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. If you care about making public transit work better for real people - see the impact we're having in the around the world - this team is where that commitment comes to life every day. This job can be done remotely, as long as you are based in Germany.…

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Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Median salarygross / year
€42,500
€33,500Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.

  • German76% of postings
  • English64% of postings
  • Communication64% of postings
  • Ticketing16% of postings
  • Troubleshooting10% of postings
  • CRM9% of postings
  • Salesforce4% of postings
  • Jira3% of postings
Customer Support skills

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