Customer Experience Specialist
Motorway · Brighton
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- Company
- Motorway
- Location
- Brighton
- Salary
- 25.5K
- Posted
- August 26, 2026
About this job
And here's where you come in We're looking for talented folks to join our Customer Experience team – the heart and soul of Motorway. This role is based on-site at our vibrant Brighton office. As a Customer Experience Specialist, you'll be the friendly voice and expert guide for our customers, making sure they have a smooth and enjoyable journey with us. Within the Customer Experience Specialist role, there are two distinct functions: Seller Support Specialist: Manage post-sale inquiries and resolutions, including handling transportation issues and processing cancellations, with a focus on customer satisfaction and sales retention. Sales Completion Specialist: As a trusted expert for car sellers, you will lead post-auction negotiations and collaborate with internal teams to ensure fair…
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