Working Student - Technical Support (m/f/d)

About this job

Keep 1,000+ care facilities running As a Working Student in Technical Support, you help keep 1,000+ care facilities running smoothly. When something breaks - a firewall, an integration mismatch, a regression - documentation stops. Your mission: catch it fast, fix it, and make sure it doesn't happen twice. 🚀 Your Daily Business - No two shifts are alike Own technical cases end-to-end - reproduce and isolate faults across app, network, and integrations Debug integrations and on-prem configs for German care software systems Untangle customer-side IT issues like firewalls, proxies, and certificates Monitor system health during your shift and support incident response Turn recurring issues into fixes - contribute to root-cause docs and runbooks 🤝 Your Skillset - What you bring to the table…

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Customer Support salaries in Germany

Based on 119 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 1,028 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• Communication66% of postings
• English66% of postings
• Ticketing14% of postings
• CRM11% of postings
• Troubleshooting10% of postings
• Salesforce6% of postings
• Jira2% of postings

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