Customer Experience Specialist - German Speaker

Über diese Stelle

What You’ll Do Respond to customer queries via email and phone in a timely and knowledgeable manner Troubleshoot and resolve issues while providing accurate information and following up as needed Document interactions and escalate complex cases to the appropriate teams Ownership of incoming requests from customers, including the creation of tickets for the internal organization Ownership for tracking-to-resolution of recorded incidents or bugs Answering and handling customer inquiries for our customers in Germany, Switzerland, and the rest of Europe Internally, you’re the first point of contact for knowledge on the operational use of our software What We’re Looking For Background in finance and or accounting is a strong plus Operational experience with a high turnover of external customer…

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Kundenservice-Gehälter in Deutschland

Basierend auf 123 Stellen mit Gehaltsangabe.

Geschätzt aus den angegebenen Gehältern unserer Quellen — Richtwerte brutto/Jahr, kein Angebot.

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