Customer Value Partner (German Speaking)

About this job

Your Mission As a Customer Value Partner at Hawk, you own the customer relationship from first scoping through implementation and into ongoing growth: one name, one accountable owner, no handoffs between a CSM, an Engagement Manager, and a PM along the way. You run delivery according to Hawk's best practices and methodology, and you're judged on whether the customer hits the outcomes we promised. At the core of the role is understanding what value actually means for each customer, in their own numbers, against their own objectives, and then building it, not reporting on it after the fact. You're not a project manager who bends to every customer's internal governance model. You're the person who proves the value Hawk delivers, then converts that proof into retained and expanded revenue.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Customer Support salaries in Germany

Based on 119 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 1,028 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• Communication66% of postings
• English66% of postings
• Ticketing14% of postings
• CRM11% of postings
• Troubleshooting10% of postings
• Salesforce6% of postings
• Jira2% of postings

Similar jobs

• IT-Onsite Support Techniker (m/w/d) · empITee
• Support Process & Maintenance Engineer Automation / Transportsystem (w/m/div.) · Bosch Group
• Customer Success Lead - Western Europe · Elevenlabs
• Support Analyst (German Speaking) · Hawk
• Customer Support Specialist - German / English (f/m/d) · Moss
• Senior Engineering Manager, Customer Agent · intercom