Customer Care Specialist - Spend -German Speaker

About this job

About the Role Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence. In this role, you’ll collaborate with cross-functional teams and learn our ever-evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency. What You’ll Do Respond to customer queries via email, chat, and phone in a timely and knowledgeable manner Troubleshoot and resolve issues while providing accurate information and following up as needed Document interactions and escalate complex cases to the…

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Customer Support salaries in Germany

Based on 117 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 953 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• English64% of postings
• Communication64% of postings
• Ticketing16% of postings
• Troubleshooting10% of postings
• CRM9% of postings
• Salesforce4% of postings
• Jira3% of postings

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