Part-Time 3-Month FTC - Customer Service Specialist English/Polish (M/F)

About this job

We are seeking the talents of a Customer Service Specialist (M/F) for a part-time 3-month fixed-term contract (24 hours/week) to contribute to the next chapter of Sézane’s journey. Working days are Monday, Tuesday, and Saturday. The position is based in Paris 7ème, with 1 day/week in remote. Your missions will be the following: Respond to customer inquiries across various channels (email, WhatsApp); Adopt a proactive approach toward our customers, with a strong focus on service excellence; Proactively suggest initiatives to improve the overall customer experience; Handle complaints and resolve disputes; Provide high-quality product information (features, availability, etc.) or any other useful details, communicate clearly on procedures (purchases, returns, exchanges) and ensure proper…

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Customer Support salaries in France

Based on 1,057 postings that disclose pay.

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Most-requested skills in France

Based on 703 France vacancies that list requirements, these are the skills employers ask for most often.

• English54% of postings
• Communication50% of postings
• Ticketing15% of postings
• CRM11% of postings
• Troubleshooting9% of postings
• SLA8% of postings
• Jira7% of postings
• German4% of postings

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