Associate, Phone Support - DACH

About this job

Are you ready to shape the future of finance? Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it. We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service. We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone. This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the…

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Customer Support salaries in Austria

Based on 40 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Austria

Based on 45 Austria vacancies that list requirements, these are the skills employers ask for most often.

• English84% of postings
• Communication71% of postings
• German69% of postings
• CRM22% of postings
• Troubleshooting11% of postings
• Live Chat9% of postings
• Ticketing7% of postings
• Zendesk4% of postings

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