Technician II

About this job

Position Title: Technician - II Your role The Remote Hands Technician II will assist all Digital Realty customers by providing “best in class” customer and technical support. The Remote Hands Technician II will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician II may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician II will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame.…

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