Principal Software Engineer - AI Control Tower (AICT)

About this job

The Role The AI Control Tower is ServiceNow's central hub for governing every AI model, agent, and dataset across the enterprise. We're building the infrastructure that enterprises will depend on as agentic AI moves from experiment to production. We're looking for a Principal Engineer who has built 1.0 products before: architecting from first principles, solving deep technical hurdles with early customers, and building technical foundations that compound adoption over time. You'll report to the Director of Engineering, AICT, and drive the technical architecture for critical product areas that will become standard infrastructure for how enterprises run AI at scale. You are AI-native.…

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