Customer Support Systems Platform Manager - Salesforce (R5349)

Shield AI · Dallas

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Company
Shield AI
Location
Dallas
Employment type
Full-time
Posted
July 20, 2026

About this job

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: We are seeking a Customer Support Systems Platform Manager to own the administration, configuration, roadmap, and continued development of our Salesforce Service Cloud environment and customer community portal.

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Customer Support Systems Platform Manager - Salesforce (R5349) — Shield AI | NewLuxJob