Bell Captain
The Knox · Dallas
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- Company
- The Knox
- Location
- Dallas
- Employment type
- Full-time
- Posted
- October 23, 2026
About this job
The Bell Captain is responsible for overseeing the daily operations of the Bell Desk and ensuring the consistent delivery of exceptional guest service through efficient luggage handling, transportation coordination, and arrival and departure support. This role serves as a working shift leader, providing direction, supervision, and support to Bell Attendants while maintaining a visible and continuous presence at the bell stand. The Bell Captain ensures all guest arrivals, departures, and requests are handled promptly, professionally, and in alignment with hotel standards, serving as a key point of contact for both guests and team members. Maintain a constant presence at the bell stand to oversee operations, support staff, and ensure seamless guest service delivery throughout the shift.…
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