Front Desk Agent

The Knox · Dallas

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Company
The Knox
Location
Dallas
Employment type
Full-time
Posted
October 23, 2026

About this job

As a Front Desk Agent, you will serve as a key member of the front office team, responsible for delivering a seamless and welcoming guest experience from arrival through departure. In this role, you will support daily hotel operations by managing check-ins and check-outs, handling reservations, and ensuring guest needs are met efficiently and professionally. Your work directly contributes to maintaining smooth operations and upholding the property’s service standards and guest satisfaction goals. Welcome guests upon arrival with a professional, warm, and personalized greeting that reflects the property’s service standards. Efficiently manage guest check-in and check-out procedures, ensuring accuracy in registration, billing, and system updates.…

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