Lead Surveillance Agent
Belterra Park Gaming · Cincinnati
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- Company
- Belterra Park Gaming
- Location
- Cincinnati
- Employment type
- Full-time
- Posted
- October 23, 2026
About this job
POSITION SUMMARY Under general supervision, observe gaming and operational areas using video surveillance systems to ensure laws, policies and procedures are being followed and maintained. Monitors VLT activity; reviews VLT data contained in the Surveillance areas of ACSC; maintains an understanding of sensitive key systems. ESSENTIAL FUNCTIONS (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; always find solutions to guests’ problems).…
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