Head of Digital Customer Platforms - Americas
Continental · Fort Mill
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- Company
- Continental
- Location
- Fort Mill
- Employment type
- Full-time
- Posted
- October 23, 2026
About this job
HOW YOU WILL MAKE AN IMPACT The Head of Digital Customer Platforms AMER leads the strategy, portfolio, implementation, ownership, operation, and continuous evolution of customer-focused digital platforms across Business Area Americas. The role translates customer, market, and business needs into scalable digital capabilities that enhance customer experience, strengthen commercial effectiveness, and support sustainable business growth across all product segments and sales channels. The position owns the regional customer platform portfolio and roadmap, including capabilities such as customer engagement (CRM Salesforce), B2B eCommerce (e.g. ContiLink), fleet and retread solutions, B2B websites, billing and self-service platforms, and marketing automation.…
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