Service Product Analytics Team - Quant Analytics Senior Associate
JPMorgan Chase · Wilmington
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- Company
- JPMorgan Chase
- Location
- Wilmington
- Posted
- October 20, 2026
About this job
Join a team that supports advanced analytics projects across Operations functions, channels and products and is responsible for deriving insights about our customers’ journey across Service Operation by developing and implementing innovative strategies and advanced analytics solutions to improve the customer and service agent experience. As a Quant Analytics Senior Associate, with the Service Product Analytics Team, you will lead initiatives focused on improving the customer and product experience, reducing operating expenses for Ops Product Groups and be involved in all phases of the analytics lifecycle, including documenting data lineage, analysis scoping, data development, hypothesis development, data analysis, generating insights, developing and delivering presentations of findings.…
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